PRIVACY POLICY

Privacy policy

Lofalo.pl

 

  1. Definition

1.1. Personal data administrator – AKPO Konstrukcje Aluminiowe Sp. z o. o. S.K. with its registered office in Zegartowice, Zegartowice 160, 32-415 Raciechowice, NIP: 7372002364, REGON: 492954764, entered into the register of entrepreneurs of the National Court Register by the District Court for Kraków - Śródmieście in Kraków XII Commercial Division of the National Court Register under KRS number: 0000686640, phone: +48 12 271 52 23 e-mail: biuro@lofalo.pl

1.2. Personal data - all information about a natural person identified or identifiable by one or more specific factors determining the physical, physiological, genetic, mental, economic, cultural or social identity, including device IP, location data, internet identifier and information collected using through cookies and other similar technology.

1.3. Policy – this Privacy Policy.

1.4. GDPR – General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC.

1.5. Serwis – a website run by the Administrator at: lofalo.pl

1.6. User – any natural person visiting the Website or using one or more services or functionalities described in the Policy.

  1. DATA PROCESSING IN CONNECTION WITH THE USE OF THE WEBSITE

2.1. In connection with the User's use of the Website, the Administrator collects data to the extent necessary to provide individual services offered, as well as information about the User's activity on the Website. Detailed rules and purposes of processing personal data collected during the use of the Website by the User are described below.

  1. PURPOSES AND LEGAL BASIS FOR DATA PROCESSING ON THE WEBSITE

USING THE Lofalo.pl WEBSITE

3.1. Personal data of all persons using the Website (including IP address or other identifiers and information collected via cookies or other similar technologies) and who are not registered Users (i.e. persons who do not have a profile on the Website) are processed by the Administrator:

3.1.1. in order to provide electronic services in the scope of making the content collected on the Website available to Users - then the legal basis for processing is the necessity of processing to perform the contract (Article 6 (1) (b) of the GDPR);

3.1.2. in order to handle purchases made without registration on the Website - then the legal basis for processing is the necessity of processing to perform the contract (Article 6 (1) (b) of the GDPR);

3.1.3. in order to handle complaints - then the legal basis for processing is the necessity of processing to perform the contract (Article 6 (1) (b) of the GDPR);

3.1.4. for analytical and statistical purposes - then the legal basis for processing is the Controller's legitimate interest (Article 6 (1) (f) of the GDPR) consisting in conducting analyzes of Users' activity, as well as their preferences in order to improve the functionalities and services provided;

3.1.5. in order to possibly establish and pursue claims or defend against them - the legal basis for processing is the legitimate interest of the Administrator (Article 6 (1) (f) of the GDPR) consisting in the protection of his rights;

3.1.6. the Administrator's marketing purposes, in particular related to the presentation of behavioral advertising - the rules for the processing of personal data for marketing purposes are described in the "MARKETING" section.

3.2. The User's activity on the Website, including his personal data, is recorded in system logs (a special computer program used to store a chronological record containing information about events and activities related to the IT system used to provide services by the Administrator). The information collected in the logs is processed in connection with the provision of services. The administrator also processes them for technical purposes, in particular, the data may be temporarily stored and processed to ensure the security and proper functioning of IT systems, e.g. in connection with backing up, testing changes in IT systems, detecting irregularities or protecting against abuse and attacks.

REGISTRATION ON THE WEBSITE Lofalo.pl

3.3. Persons who register on the Website are asked to provide the data necessary to create and operate the account. In order to facilitate service, the User may provide additional data, thus consenting to their processing. Such data can be deleted at any time. Providing data marked as mandatory is required in order to set up and operate an account, and failure to do so results in the inability to create an account. Providing other data is voluntary.

3.4. Personal data is processed:

3.4.1. in order to provide services related to the maintenance and service of an account on the Website - the legal basis for processing is the necessity of processing to perform the contract (Article 6 (1) (b) of the GDPR), and in the scope of optional data - the legal basis for processing is consent (Article 6 paragraph (1)  (a) of the GDPR);

3.4.2. for analytical and statistical purposes - the legal basis for processing is the Administrator's legitimate interest (Article 6 (1) (f) of the GDPR) consisting in conducting analyzes of Users' activity on the Website and the manner of using the account, as well as their preferences in order to improve the functionalities used;

3.4.3. in order to possibly establish and pursue claims or defend against them - the legal basis for processing is the legitimate interest of the Administrator (Article 6 (1) (f) of the GDPR) consisting in the protection of his rights.

3.4.4. for the Administrator's marketing purposes - the rules for the processing of personal data for marketing purposes are described in the "MARKETING" section.

3.5. If the User places any personal data of other people on the Website (including their name, address, telephone number or e-mail address), they may do so only if they do not violate the applicable law and personal rights of these persons.

PLACING ORDERS

3.6. Placing an order (purchase of goods or services) by the Website User involves the processing of his personal data. Providing data marked as mandatory is required in order to accept and service the order, and failure to do so results in the lack of its implementation. Providing other data is optional.

3.7. Personal data is processed:

3.7.1. in order to fulfill the order placed - the legal basis for processing is the necessity of processing to perform the contract (Article 6 (1) (b) of the GDPR) in the scope of optional data, the legal basis for processing is consent (Article 6 (1) (a) of the GDPR);

3.7.2. in order to fulfill the statutory obligations incumbent on the Administrator, resulting in particular from tax and accounting regulations - the legal basis for processing is the legal obligation (Article 6 (1) (c) of the GDPR);

3.7.3. for analytical and statistical purposes - the legal basis for processing is the Controller's legitimate interest (Article 6 (1) (f) of the GDPR) consisting in conducting analyzes of Users' activity on the Website, as well as their purchasing preferences in order to improve the functionalities used;

3.7.4. in order to possibly establish and pursue claims or defend against them - the legal basis for processing is the legitimate interest of the Administrator (Article 6 (1) (f) of the GDPR) consisting in the protection of his rights.

CONTACT FORMS

3.8. The administrator provides the possibility of contacting him using electronic contact forms. Using the form requires providing personal data necessary to contact the User and answer the inquiry. The User may also provide other data to facilitate contact or handling the inquiry. Providing data marked as mandatory is required in order to accept and handle the inquiry, and failure to do so results in the inability to handle. Providing other data is voluntary.

3.9. Personal data is processed:

3.9.1. in order to identify the sender and handle his inquiry sent via the provided form - the legal basis for processing is the consent (Article 6 (1) (b) of the GDPR);

3.9.2. for analytical and statistical purposes - the legal basis for processing is the Administrator's legitimate interest (Article 6 (1) (f) of the GDPR) consisting in keeping statistics of inquiries submitted by Users via the Website in order to improve its functionality.

  1. MARKETING

4.1. The Administrator processes Users' personal data in order to carry out marketing activities, which may include:

4.1.1. displaying marketing content to the User that is not tailored to his preferences (contextual advertising);

4.1.2. displaying marketing content to the User corresponding to his interests (behavioral advertising);

4.1.3. sending e-mail notifications about interesting offers or content, which in some cases contain commercial information;

4.2. In order to carry out marketing activities, the Administrator uses profiling in some cases. This means that thanks to automatic data processing, the Administrator evaluates selected factors relating to natural persons in order to analyze their behavior or create a forecast for the future.

CONTEXTUAL ADVERTISING

4.3. The Administrator processes Users' personal data for marketing purposes in connection with directing contextual advertising to Users (i.e. advertising that does not match the User's preferences). The processing of personal data takes place then in connection with the implementation of the legitimate interest of the Administrator (Article 6 (1) (f) of the GDPR).

BEHAVIORAL ADVERTISING

4.4. The Administrator processes Users' personal data, including personal data collected via cookies and other similar technologies, for marketing purposes in connection with targeting behavioral advertising (i.e. advertising tailored to the User's preferences) to Users. The processing of personal data then also includes the profiling of Users. The use of personal data collected through this technology for marketing purposes is based on the legitimate interest of the Administrator and only on the condition that the User has consented to the use of cookies. Consent to the use of cookies may be expressed through the appropriate configuration of the browser, and may also be withdrawn at any time, in particular by clearing the cookie history and disabling cookies in the browser settings.

4.5. This consent may be withdrawn at any time.

DIRECT MARKETING

4.6. If the User has agreed to receive marketing information via e-mail, telephone, or in the form of SMS, the User's personal data will be processed for the purpose of sending such information. The basis for data processing is the Administrator's legitimate interest in sending marketing information within the limits of the consent granted by the User (direct marketing). The User has the right to object to the processing of data for the purposes of direct marketing, including profiling. The data will be stored for this purpose for the duration of the Administrator's legitimate interest unless the User objects to receiving marketing information.

   5. SOCIAL MEDIA

5.1. The Administrator processes the personal data of Users visiting the Administrator's profiles in social media (Facebook). These data are processed only in connection with keeping the profile, including to inform Users about the Administrator's activity and to promote various types of events, services, and products, as well as to communicate with Users through the functionalities available in social media. The legal basis for the processing of personal data by the Administrator for this purpose is its legitimate interest (Article 6 (1) (f) of the GDPR) consisting of promoting its own brand and building and maintaining a brand-related community.

    6. COOKIES AND SIMILAR TECHNOLOGY

6.1. Cookies are small text files installed on the device of the User browsing the Website. Cookies collect information that facilitates the use of the website - e.g. by remembering the User's visits to the Website and the activities performed by him.

"SERVICE" COOKIES

6.2. The administrator uses the so-called service cookies primarily to provide the User with services provided electronically and to improve the quality of these services. Therefore, the Administrator and other entities providing analytical and statistical services to him use cookies by storing information or accessing information already stored in the User's telecommunications end device (computer, telephone, tablet, etc.). Cookies used for this purpose include:

6.2.1. cookies with data entered by the User (session ID) for the duration of the session (user input cookies);

6.2.2. authentication cookies used for services that require authentication for the duration of the session (authentication cookies);

6.2.3. cookies used to ensure security, e.g. used to detect fraud in the field of authentication (user centric security cookies);

6.2.4. multimedia player session cookies (e.g. flash player cookies), for the duration of the session (multimedia player session cookies);

6.2.5. persistent cookies used to personalize the User's interface for the duration of the session or a little longer (user interface customization cookies),

6.2.6. cookies used to remember the contents of the basket for the duration of the session (shopping cart cookies);

6.2.7. cookies used to monitor traffic on the website, i.e. data analytics, including Google Analytics cookies (these are files used by the Google company to analyze how the User uses the Website, to create statistics and reports on the functioning of the Website). Google does not use the collected data to identify the User and does not combine this information to enable identification. Detailed information on the scope and principles of data collection in connection with this service can be found at https://policies.google.com/technologies/partner-sites?hl=pl.

"MARKETING" COOKIES

6.3. The administrator also uses cookies for marketing purposes, including in connection with targeting Users with behavioral advertising. For this purpose, the Administrator stores information or gains access to information already stored in the User's telecommunications end device (computer, telephone, tablet, etc.). The use of cookies and personal data collected through them for marketing purposes requires the User's consent. This consent may be expressed through the appropriate configuration of the browser, and may also be withdrawn at any time, in particular by clearing the cookie history and disabling cookies in the browser settings.

   7. PERIOD OF PROCESSING OF PERSONAL DATA

7.1. The period of data processing by the Administrator depends on the type of service provided and the purpose of processing. As a rule, data is processed for the duration of the service or the performance of the order, until the consent is withdrawn or an effective objection to data processing is raised in cases where the legal basis for data processing is the Administrator's legitimate interest.

7.2. The data processing period may be extended if the processing is necessary to establish and assert any claims or defend against them, and after that time only if and to the extent that it will be required by law. After the expiry of the processing period, the data is irreversibly deleted or anonymized.

     8. USER PERMISSIONS

8.1. Data subjects have the following rights:

8.1.1. The right to information about data processing - on this basis, the person making such a request, the Administrator provides information on the processing of personal data, including primarily the purposes and legal grounds for the processing, the scope of data held, entities to whom personal data are disclosed and the planned date of their removal;

8.1.2. The right to obtain a copy of the data - on this basis, the Administrator provides a copy of the processed data relating to the person making the request;

8.1.3. The right to rectify - on this basis, the Administrator removes any inconsistencies or errors regarding the personal data being processed, and supplements or updates them if they are incomplete or have changed;

8.1.4. The right to delete data - on this basis, you can request the deletion of data, the processing of which is no longer necessary to achieve any of the purposes for which it was collected;

8.1.5. The right to limit processing - on this basis, the Administrator ceases to carry out operations on personal data, with the exception of operations consented to by the data subject and their storage, in accordance with the adopted retention rules, or until the reasons for limiting data processing (eg. a decision of the supervisory authority will be issued, allowing for further data processing);

8.1.6. The right to transfer data - on this basis, to the extent that the data is processed in connection with the concluded contract or consent, the Administrator issues data provided by the data subject in a format that can be read by a computer. It is also possible to request that this data be sent to another entity - provided, however, that there are technical possibilities in this regard, both on the part of the Administrator and that other entity;

8.1.7. The right to object to the processing of data for marketing purposes - the data subject may at any time object to the processing of personal data for marketing purposes, without the need to justify such objection;

8.1.8. The right to object to other purposes of data processing - the data subject may at any time object to the processing of personal data on the basis of the Administrator's legitimate interest (e.g. for analytical or statistical purposes or for reasons related to the protection of property). The objection in this respect should contain a justification and is subject to the Administrator's assessment;

8.1.9. The right to withdraw consent - if the data is processed on the basis of consent, the data subject has the right to withdraw it at any time, which, however, does not affect the lawfulness of the processing carried out before the consent was withdrawn;

8.1.10 Right to the complaint - if it is found that the processing of personal data violates the provisions of the GDPR or other provisions on the protection of personal data, the data subject may submit a complaint to the President of the Office for Personal Data Protection.

8.2. An application regarding the exercise of the rights of data subjects may be submitted:

8.2.1. in writing to the following address: AKPO Konstrukcje Aluminiowe SP. z o.o. S.K. Zegartowice 160, 32-415 Raciechowice;

8.2.2. by e-mail to the following address: biuro@lofalo.pl

8.3. If the Administrator is not able to determine the content of the request or identify the person submitting the application on the basis of the submitted application, he will ask the applicant for additional information.

8.4. The response to the application will be given within one month of its receipt. If it is necessary to extend this period, the Administrator will inform the applicant about the reasons for such extension.

8.5. The answer will be given to the e-mail address from which the application was sent and in the case of applications sent by letter, by regular mail to the address indicated by the applicant, unless the content of the letter indicates a desire to receive feedback to the e-mail address (in this case, please provide e-mail address).

      9. DATA RECIPIENTS

9.1. In connection with the provision of services, personal data will be disclosed to external entities, including in particular suppliers responsible for the operation of IT systems, entities such as banks and payment operators, entities providing accounting, legal, auditing, consulting services, couriers (in connection with the implementation of the order) and entities related by capital or personally to the Administrator.

9.2. The Administrator reserves the right to disclose selected information about the User to the competent authorities or third parties who submit a request for such information, based on an appropriate legal basis and in accordance with applicable law.

      10. TRANSFER OF DATA OUTSIDE EEA

10.1. The level of protection of personal data outside the European Economic Area (EEA) provided by European law. For this reason, the EEA personal data controller only when it is outside of sale and with an adequate level of protection, in particular:

10.1.1. a partner with entities computing personal data in points where an appropriate decision of the European Commission has been issued;

10.1.2. security applications for contractual clauses issued by European Port;

10.1.3. binding regulatory bodies approved by the competent supervisory authority;

10.1.4. in the case of data loan to the USA - change with entities participating in the Privacy Shield program, approval of the choice of the European Commission.

10.2. The administrator always informs about the intention to use personal data on the website.

10.2. Administrator zawsze informuje o zamiarze przekazania danych osobowych poza EOG na etapie ich zbierania.

    11. CONTACT DETAILS

11.1. Contact with the Administrator is possible via the e-mail address: biuro@lofalo.pl or the correspondence address: AKPO Konstrukcje Aluminiowe Sp.z o.o. S.K. Zegartowice 160, 32-415 Raciechowice.

    12. CHANGE OF PRIVACY POLICY

12.1. The policy is verified on an ongoing basis and updated if necessary.

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